Frequently asked questions
Find answers to common questions.
QHow do I use Brightside Physio?
Sign up, pick a therapist and a time on the Book page, then fill in the "Before your visit" form. After each session your home exercises show up under My home exercises.
QCan I cancel or move my appointment?
Yes. Open My visits and cancel up to 24 hours before your visit. For anything closer, call the clinic. Freed times go to patients on the waitlist.
QWhat is the waitlist?
If the time you want is full, join the waitlist on the Book page. When someone cancels, we let you know and the clinic confirms the new time for you.
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